Do not play this casino
Usually do not gamble it local casino. 10 for each and every spin. ($5) and had $0.42?? I go and ask for an alternative incentive and say regrettably we can not thing a new bonus. Cheapest gambling establishment actually ever.
Thank you for speaking out as well as discussing your feedback. I really apologize to the disappointment as a result of your own previous extra sense and also the rage this has authored.
During the Punctual Ports, we well worth all our loyal people and make an effort to provide reasonable and fulfilling offers. Take note that all incentives was subject to our Terms and Criteria, which classification eligibility, worthy of, and you will frequency restrictions. While we know it is going to be unsatisfactory when traditional are not met, we constantly analysis opinions such as yours to be sure the bonus even offers are still enjoyable and you will reasonable for everybody.
To assist you subsequent, we be sure to ask which you get in touch with the loyal service party at – this may allow us to remark your account particularly and determine when we also have a more satisfying resolution.
Account repeatedly suspended and you will withdrawals not repaid
We have experienced frequent difficulties with FastSlots: � On the , I questioned a withdrawal regarding �175. My account are immediately https://onespincasino.net/ca/login/ frozen and you may reopened days after, without reasons. � For the , We requested �305. My personal account try once again banned, while the withdrawal was not credited.
We have leftover most of the proof (screenshots, purchase record, cam logs, emails) and have called my bank to have a chargeback. I’ve in addition to told the fresh Hellenic Gaming Commission and Cyber Crime Department.
Which demonstrably reveals a cycle of membership blocking and you can withholding financing, and that i usually do not highly recommend FastSlots. I firmly advise warning prior to depositing any money.Immediately following FastSlots asked full KYC verification (ID, selfie, and you may bank statement), We provided most of the requested files instantaneously and you may implemented the knowledge precisely while the asked.
My membership remains suspended in place of factor, and you may even after sending five follow-up emails, We have acquired no answer or verification in the help party for the majority of instances.
It is now the second day my personal account has been finalized immediately after a withdrawal consult (the earlier go out try into the getting �175).
Yet, it is obvious you to FastSlots waits or ignores legitimate distributions.I have the emails and you may evidence documented and can go ahead with bank disagreement (chargeback) and you will certified complaints to your Hellenic Gambling Percentage and Cyber Crime Office in the event your concern is perhaps not solved soon.
Thanks for speaking out and discussing so it detailed membership of your feel. I sincerely apologize to the anger and you will concern as a result of the fresh new waits in your withdrawals and also the short-term suspension of the account.
Please be aware one to account recommendations and short-term suspensions can happen throughout our necessary confirmation and you can compliance checks, that are positioned to guarantee the safety of your fund and you can adherence to help you anti-ripoff and you can AML (Anti-Currency Laundering) laws and regulations. We realize just how tiring it ought to be to play interruptions, specifically after submission most of the needed records and you can following the instructions very carefully.
We want to to make certain your that our team often remark the circumstances thoroughly and offer an upgrade as soon as possible. not, to help you after that and make certain the matter try prioritized, i be sure to query that you resend your information and you will support paperwork to help you – this may allow us to cross-look at the circumstances on the conformity company and you can works on the a good quick solution.
Prepared already 7 days (5 organization…
Waiting currently seven days (5 working days) to own an excellent withdrawl. Contacted the new custommer services several times. Carry on saying an identical reply ‘a deposit is not paid within the the fresh new system’. As well as they claim this may get 5 business days. Nevertheless the put and you may withdrawl had been on a single day. So this is not true any longer. Love playinf this casino and its own an effective. But this is not appropriate. Called all of them by the email address, and you will real time chat. Often delete which comment when i has my currency however, untill this time it stays.